Terms and Conditions.
- We are fully insured for hire and reward and also have full care and custody insurance, as well as public liability. Any damage incurred to our vehicle by a client’s animal whilst in transit, the client will be liable for all costs.
- All collection/delivery times stated are estimates and are likely to change.
- All deposits for transport are non refundable and must have cleared prior to the transportation.
- We charge a set fee of £15.00 per hour for all waiting times, this is applicable for all shows and competitions, we allow 15 minutes for you to load your horse/pony anything longer will incur charges.
- You must load and unload your horse/pony, if you wish our employees who are experienced to do the loading then this will incur a £15 charge.
- We normally allow owners to travel in the box with the horse but we reserve the rights to refuse this service at any time and extra charges may be added.
- If a horse/pony is deemed to be a danger to our driver then we reserve the right to cancel the transportation and you will be liable to cover any expenses we have incurred.
- Between the hours of 20.00 and 06.00 are classed as unsociable and a callout charge of £30.00 will be added to the total price.