Terms and Conditions.

  1. We are fully insured for hire and reward and also have full care and custody insurance, as well as public liability. Any damage incurred to our vehicle by a client’s animal whilst in transit, the client will be liable for all costs.
  2. All collection/delivery times stated are estimates and are likely to change.
  3. All deposits for transport are non refundable and must have cleared prior to the transportation.
  4. We charge a set fee of £15.00 per hour for all waiting times, this is applicable for all shows and competitions, we allow 15 minutes for you to load your horse/pony anything longer will incur charges.
  5. You must load and unload your horse/pony, if you wish our employees who are experienced to do the loading then this will incur a £15 charge.
  6. We normally allow owners to travel in the box with the horse but we reserve the rights to refuse this service at any time and extra charges may be added.
  7. If a horse/pony is deemed to be a danger to our driver then we reserve the right to cancel the transportation and you will be liable to cover any expenses we have incurred.
  8. Between the hours of 20.00 and 06.00 are classed as unsociable and a callout charge of £30.00 will be added to the total price.